Patient Information

Your First Visit

To simplify your first visit, please fill out our New Patient Form* online prior to your appointment or arrive 10 minutes early to fill it out in office.

New Patient Form

*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Initial Examination

Your dentist will begin your appointment by reviewing your medical and dental history and completing a comprehensive dental exam. The exam will include a thorough examination of your jaw, gums, teeth and bite, an oral cancer screening and any x-rays that may be required.

Personalized Treatment Plan

Based on your history and examination, your dentist will develop a long-term dental treatment plan to address your oral health needs. Your dentist will also take the time to answer any questions you have about your dental health and treatment options.

Office FAQS

Read our FAQs to learn more about what to expect at your first appointment with our team at Wembley Dental Clinic. 

• What features does your clinic offer?

  Our clinic offers a number of features, including:

  • Convenient Locations & Hours
  • Free On-site Parking
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  To schedule an appointment at Wembley Dental Clinic, simply contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  If you need to cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.

• Do you offer appointment reminders?

  In the days leading up to your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.

• Do you provide services in any languages other than English?

  Yes, our office is able to provide dental services in Hindi and Gujarati as well as English.

  If you have a language preference, please advise us when booking your appointment.

• Does your clinic have on-site parking?

  Yes, we have convenient free on-site parking available for all our patients. We are also easily accessible by public transit. 

• What neighbourhoods does your clinic serve?

  We are proud to provide comprehensive dental services to patients form the Parksville, Qualicum Beach, Nanoose, Errington, Bowser, Coombs communities.

Insurance & Financing

At Wembley Dental Clinic, we'll help you navigate our options for payment, direct billing to insurance companies and financing so you can focus on getting the dental care you need.

• Direct Billing to Insurance

  We offer direct billing for most insurance plans. For your convenience, we can submit your insurance claim electronically, resulting in faster reimbursement, without the need for paper forms and signatures.

  Our administrative team can assist you in understanding your insurance plan better and can also send estimates to your insurance company prior to starting any major treatments. 

  Please bring your insurance plan information to your appointment.

• Payment Methods

  Please note that any co-pays or amounts not covered by insurance are your responsibility, and must be paid at the time of your appointment.

  We accept payment by cash, debit or most major credit cards.